I make complex AI products feel simple. For systems that matter most.
I'm a Senior Product Designer with deep expertise in civic tech, having spent 17 years across industries including 8+ years in federal health and defense, most recently focused on AI-powered products. I work end-to-end, from ambiguous 0→1 problems to shipped products, bringing systems thinking to every stage of the process.
At IBM, I created conversational agents and chat experiences. At HHS, I led design initiatives reaching 100M+ users. I've supported federal Health and Defense clients across IBM and Booz Allen Hamilton, facilitating design thinking workshops and leading pilots from concept to market.
I'm committed to designing technology that serves the public good, with a track record of delivering in the highest-stakes environments.
Certified Usability Analyst · Nielsen Norman Group UX Certified · ICAgile Certified